At Rent or Reside, we value your trust and are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you browse our website, interact with listings, create an account, or use our app to buy, sell, or rent property.  We encourage you to read this policy carefully to understand your rights and our responsibilities.

We encourage you to read this policy carefully to understand your rights and our responsibilities.

1. Introduction

Rent or Reside is dedicated to maintaining the highest standards of user privacy and data protection. Our goal is to ensure that your personal information is handled ethically, securely, and transparently. Whether you are exploring property listings, contacting agents, or listing your own property, the information you share helps us deliver a smooth, tailored, and secure experience. This policy applies to all users who access our website, mobile apps, or any of our digital services.

2. Information We Collect

We gather information to help you discover properties that match your needs, connect with trusted agents, and complete real estate transactions securely. All collected data falls into the categories below:

2.1 Personal Information

We collect personal information when you register, submit a form, or contact property owners. This includes:

Full Name: Used to personalize your account and communications.
Email Address: Required for verification, notifications, and inquiry messages.
Mobile Number: Shared only with property owners or agents upon your request.
Location Preferences: Helps us tailor property recommendations.
Identity Documents: Only requested for high-value listings or compliance.
Profile Photo & Basic Bio: Helps agents and users recognize you in communications.

This information enables your account to function properly and ensures authenticity within the platform.

2.2 Property & Listing Information

When listing a property, we collect detailed data so your property can be displayed accurately:

Property Type & Category (Apartment, Office, Villa, Shop, Room, etc.)
Complete Address or Approximate Location
Property Images, Videos & Virtual Tours
Pricing, Rent Terms, and Payment Preferences
Property Condition, Size, Specifications & Amenities
Ownership or Agent Details
Availability dates & viewing instructions

This information helps renters and buyers evaluate your listing more effectively.

2.3 Automatically Collected Information

When you use our platform, certain data is collected automatically to improve user experience and security:

Device details (phone model, browser version, OS)
IP address & approximate location
Search behavior (filters selected, properties viewed, time spent)
Click interactions & navigation flow
Error reports & loading performance
App usage statistics

This information helps us optimize speed, security, and overall performance.

3. How We Use Your Information

3.1 To Operate the Platform